SimpleTicket source posted . . .
Source posted on the SourceForge…
SimpleTicket is an open source trouble ticket system written using Ruby on Rails. NOTE: THIS IS THE FIRST RELEASE (pre-Beta). Lots of you wanted to help us finish all of the features so we have posted the source. Also, check out the SVN:
January 29th, 2006 at 2:24 am
It’s sundaymorning 9 AM in Belgium and the first thing I did when I got out of bed was to look if you released the code.
Thank you very much for being so sober afther the Barcampdallas presentation
January 30th, 2006 at 6:19 am
Just looking for install instructions
January 30th, 2006 at 9:02 am
Once upon a time there was a really cool app called Zoe ( http://www.zoe.nu ). I managed to convince the creator to release it as open source and many people rejoiced, at first. Tons of developers came together and wanted to work on it but we could never convince the creator to use a public cvs. Instead he developed in his own custom system and just released source code with each new version.
In the end, after much hair pulling, nobody contributed because we could never work against the same codebase he was. You will never build the a community around a codebase that no-one is up to date on, especially when it will be going through the radical changes that we should be expecting from something this early in it’s development. Any changes we make may be completely invalidated by the next release, or have already been written, and we can’t give you useful patches because the code we patch against may or may not be what’s in your private repository. We’ll never know because the active code base is hidden.
You’ve got a sourceforge project, it’s got CVS. Use it, or make your subversion repository public. Otherwise, if SimpleTicket is worth it’s salt someone will fork the project and you may loose any say in it’s future.
Note, that i’m not suggesting giving anyone write priviledges, just let people work on the same code you do.
January 30th, 2006 at 9:53 am
Masukomi: Noted. I am having Mr. Leverington setup public svn access.
edit: I am terrible with SVN, so Mr. Leverington is going to give me a crash course
February 1st, 2006 at 8:41 pm
[…] SimpleTicket Blog - news about the open source trouble ticket system » Be kind . . . […]
February 2nd, 2006 at 12:17 am
you might want to remove the 3MB stadmin/log/production.log which includes such things as passwords before you post it on sourceforge
Looks great, hoping to see some more documentation provided by the community
-Jeremy
February 2nd, 2006 at 1:11 am
Looks great. Are you actively looking for developers? Do you have a roadmap? I’m very interested in helping, email me if you’re interested.
February 2nd, 2006 at 4:18 am
This is Great!
February 2nd, 2006 at 9:32 am
Remember - this is the first release…
February 3rd, 2006 at 7:55 am
Yeah, hopefully next release will be a refactor so that the admin is done the “rails way”. Yes, I am putting up my hand to help with development.
February 6th, 2006 at 4:13 pm
Thank you for sharing this!
April 16th, 2006 at 12:22 am
[…] Ruby on Rails Open Source Apps: […]
July 5th, 2006 at 5:45 am
[…] Simple Ticket : trouble ticket system written using Ruby […]
September 2nd, 2006 at 5:17 am
[…] Source code for SimpleTicket, an open source trouble ticket system written in Ruby on Rails, has been posted to SourceForge.read more | digg story […]