SimpleTicket Conference Call
The SimpleTicket Conference call was held today at 10AM. Attendees included Peter, PeterB, Kate, AlexL, AlexM, Rodrigo, and Fred. Topics included:
- PostgreSQL support (we will create a dev environment for the folks interested in PostgreSQL support).
- Kate’s branch will be opened up. We are going to dev her code with Peter’s contributions to determine what feature additions will be added to the main trunk.
- Search was discussed and will be added before the May version release.
- Tagging was dicussed (RelTags) will be added on the Admin side only before the May version release. We discussed Tagyu.
- A peer to peer baysian auto-tag feature was dicussed for a future release (i.e. how other people tagged tickets with certain text would be shared and allow for auto tagging of tickets int he future)
- Microformats were adopted officially (SimpleTicket will use Microformats anywhere).
- Simplicity was discussed - we must fight the urge to make simpleticket complexticket!
SimpleTicket is an open source trouble ticket system written using Ruby on Rails. The SimpleTicket podcast can be found here.