SimpleTicket at BarCamp Texas
The rumor is Alex Leverington is going to demo SimpleTicket at BarCamp Texas this weekend. I was taking a look at the new code and realized the second version has fewer lines of code than the first version. Why, you ask? Because this time we did it the “rails way”, using the power of rails instead of working in the traditional way. Thanks 37 Signals! You guys Rock!
Whurley’s BarCamp Texas is being held between 8.26.06 & 8.27.06 Thistle Cafe ,300 W. 6th Street, Austin, Texas.

Quick update: SimpleTicket Release
This month we released the new code internally and migrated the version one data into the new release. Quickly it became clear we were having some issues with ticket assignments and other basic functions. Alex’s team is busy attempting to relsolve these shortcomings.
Lots of folks have different ideas about our release. Chris thinks we should wait until the code is ready for primetime, while Ward suggests that we “release early and often.”
Alex’s goal is to present the new version of SimpleTicket at Barcamp Texas (being held in Austin in two weeks). So the SVN is the old code (it has been disabled, please don’t download it) and the demo has been removed. Once the new code is released we will post it to the SVN and turn on the demo - we will, of course, write about it here. In the meantime, enjoy the last days of summer…

SimpleTicket DEMO Status
The SimpleTicket DEMO was taken down in June for two primary reasons. First, the demo was getting hacked on a daily basis (the demo was a real install with admin access rights). Second, the demo was descriptive of a combination of the original code and updates provided by Kate and Peter. We are very close to the second major release of SimpleTicket and as a result we felt the existing demo was creating a major strain on engineering resources as well as being a poor demonstration of the ticketing system as it now exists. We are in the midst of the resolving various issues, but as soon as we have the time we will release the demo so you can take a look (this time we will limit admin functions - such as ‘change password’ - you know who you are).

