Release Update
Kevin released SimpleTicket internally for bug testing on Friday. We found a number of fairly significant bugs as well as one major usability issue. The bugs are basic and should present very little delay in release (they are more tedious than anthing else). The usability issue is a different story. There is one solution that should allow immediate release, but if that does not work we may be looking at another week or so for release.
At the end of the day (don’t you hate that saying), I won’t be super excited about SimpleTicket until it offers:
- RSS Feeds for Ticketing and Alerts
- Ability to tag tickets by endusers and engineers
- Stats on tickets and engineers
These should be offered by the end of January I hope!
January 6th, 2006 at 3:04 pm
I realize that you may not be ready to do an official release of ST but if you’re using it internally, as the site claims, then it’s far enough along for those bleeding edge developer types like me who would be more than happy to use what’s in cvs and deal with fixing install bugs and stuff… except there is nothing in cvs. We know that open source projects rarely result in much community participation but they do tend to get random sporadic bug fixes and small feature patches, but developers can’t really do that well if we’re not working off of the same repository as the project maintainers. So, what say you to checking in what you have and then working off of that so that the rest of the world can participate, or at the very least, benefit?
January 8th, 2006 at 1:16 am
This system looks great, I can’t wait to try it!